Privacy Policy

Last Updated: 16th September 2025
Last Updated: 16th Septemour”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you interact with our website, we may collect:

Personal Information: name, email address, phone number, postal address, payment details (if purchasing tickets or merchandise).

Technical Information: IP address, browser type, device identifiers, operating system, referring website, browsing activity.

Marketing & Communications Data: your preferences for receiving marketing and updates.

2. How We Use Your Information

We process your information to:

Provide tickets, products, and services you request.

Communicate with you about your orders, bookings, or enquiries.

Send event updates, offers, or marketing (only where you have opted in).

Improve our website, services, and customer experience.

Meet legal, regulatory, and security obligations.

3. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

Contractual necessity – to deliver tickets, products, and services.

Consent – for marketing communications and non-essential cookies.

Legal obligations – to comply with UK law (e.g. tax or safety regulations).

Legitimate interests – such as fraud prevention, website analytics, or improving services.

4. Sharing Your Data

We do not sell your personal data. We may share it with:

Trusted third-party service providers (e.g. ticketing platforms, payment processors, event partners).

Regulators or authorities where legally required.

Marketing and analytics tools, where you have consented.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Your Rights

Under UK GDPR, you have rights over your personal data, including:

The right to access, correct, or delete your data.

The right to object to or restrict processing.

The right to withdraw consent (for marketing or cookies).

The right to data portability.

To exercise your rights, contact us at: .ku.oc.tsefyks%40ofni

7. Security

We use technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Skyfest
Email: ku.oc.tsefyks%40ofni


If you are unhappy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.

Cookie Statement

Skyfest.co.uk uses cookies and similar technologies to improve your browsing experience, deliver services, and analyse website traffic.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and provide a smoother user experience.

Types of Cookies We Use

Essential Cookies – required for core website functionality (e.g. ticket checkout, login).

Performance & Analytics Cookies – help us understand how visitors use our site so we can improve it.

Functionality Cookies – remember your preferences (e.g. language, location).

Marketing & Advertising Cookies – allow us to deliver relevant ads and track campaign performance (used only with your consent).

Managing Cookies

When you first visit our site, you’ll be asked to accept or manage your cookie preferences. You can update your choices anytime through your browser settings or our cookie banner.

Please note: blocking essential cookies may impact your ability to use certain parts of the site.